Privacy policy

Privacy Policy

LemonShark operates this store and website, including all related information, content, features, tools, products, and services ("Services"), powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact information — name, address, billing address, shipping address, phone number, and email address
  • Financial information — credit/debit card numbers, payment details, and transaction information
  • Account information — username, password, security questions, preferences, and settings
  • Transaction information — items added to cart, purchased, returned, or exchanged
  • Communications — information shared when contacting customer support
  • Device information — device, browser, network connection, IP address, and unique identifiers
  • Usage information — how and when you interact with our Services

Sources of Personal Information

We may collect personal information:

  • Directly from you when you create an account, visit or use our Services, or contact us
  • Automatically through our Services via cookies and similar technologies
  • From our service providers who help us operate our Services
  • From business partners or other third parties

How We Use Your Personal Information

We may use your personal information to:

  • Provide, personalize, and improve our Services; process payments and orders; manage your account; arrange shipping; and facilitate returns and exchanges
  • Send marketing and promotional communications and display relevant advertisements
  • Detect and prevent fraud, illegal activity, and security threats
  • Communicate with you and provide customer support
  • Comply with applicable laws and legal processes

How We Share Your Personal Information

We may share your personal information with:

  • Third-party service providers (IT management, payment processing, data analytics, customer support, cloud storage, shipping and logistics)
  • Business and marketing partners to deliver marketing services and advertisements
  • Third parties when directed, requested, or with your explicit consent
  • Affiliates or other entities within our corporate group
  • In connection with business transactions (e.g., mergers) or to comply with legal obligations

Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information related to your access and use of our Services. Information you provide may be transferred to Shopify and third parties outside your country of residence. For more information, see the Shopify Consumer Privacy Policy. You may exercise certain rights via the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites and make no guarantees regarding the accuracy or reliability of their content.

Children's Data

Our Services are not designed for children. We do not knowingly collect personal information from individuals below the legal age of majority in their jurisdiction.

Security and Retention

No security measure is perfect or impenetrable. We cannot guarantee the security of information transmitted to us. Personal information is retained as long as necessary to maintain your account, provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access — request access to the personal information we hold about you
  • Deletion — request deletion of your personal information
  • Correction — request correction of inaccurate personal information
  • Data Portability — receive a copy of your personal information and request its transfer to a third party
  • Manage Communication Preferences — opt out of promotional emails at any time via the unsubscribe link

We will not discriminate against you for exercising these rights. To make a request, contact us using the information below.

Complaints

If you have a complaint about how your personal information is handled, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the revised policy on this website and update the "Last Updated" date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: lemonsharkstore@gmail.com